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Ondol Suite (Side Sea View)

INFORMATION

Room Guide
Terrace with Haeundae beach view and wide space of Ondol Suite makes an ideal comfort and pleasant memories for group and family travelers.
Room Info
  • Size : 36.3 ㎡ , Total 5 rooms, Rack Rate : 495,000 KRW
Amenity
  • 1. Free Wi-Fi
  • 2. Two bottles of free water
  • 3. Air conditioning and heating system in each room

Video Operating Policy

1. Grounds for and installation purposes of image or video information processing appliances

The company installs and operates image or video information processing appliances for the below-listed purposes pursuant to Article 25 paragraph 1 of the Personal Information Protection Act:

  1. Facility safety and fire prevention
  2. Crime prevention for customer safety

2. Number, location and coverage of appliances installed

Number, location and coverage of appliances installed
Number installed Location and coverage of appliances installed
86units Lobby, entrance, elevator, hallway
10units Rooftop, outside, etc.

3. Visual Information Protection Manager and Access Controller

Visual Information Protection Manager and Access Controller
Classification Name Position Organization Contact
Protection manager Bryan Kim General Manager Hotel Peyto +82 2 6936 8118
Access Controller Donghee Won Team leader Security Team +82 2 6936 8119

4. Shooting time, storage period, place and processing method of image information

Shooting time, storage period, place and processing method of image information
Shooting time Storage period Place stored
24 hours 30 days from day shot Reading room

Processing method: Records are maintained concerning requests for use of personal image or video information for unauthorized purposes, provision to third parties, destruction, viewing etc. Personal image or video information is permanently deleted in an irrecoverable method (shredded or incinerated in case of output) when the storage period expires.

5. Verification method and place of personal image or video information

You may request the maintenance manager of the personal image or video information at any time when you desire to view or verify the existence or deletion of your personal image or video information. However, it shall be limited to the personal image or video information in which you are recorded or that is clearly necessary for urgent rescue of life, physical or financial profits of the owners of such information. You may check the image or video information by visiting the department in charge after giving advance notice to the above-mentioned maintenance managers or persons (under paragraph 3).

6. Actions based on request for viewing of image or video information by the owner

The company will, without delay, take actions when the owner of the personal image or video information requests the viewing or verification of existence or deletion of the same. In the below-listed cases, the company may refuse the owner's request for viewing or verification of the personal image or video information; in such a case, the maintenance manager must inform the owner of the refusal cause in writing within 10 days.

  1. When personal image or video information has been destroyed because the storage period is over.
  2. When the privacy of third parties may be severely infringed when necessary actions are taken against a request for viewing and others.
  3. When the company has other justifiable causes for refusing a request for viewing and others by the owner.

7. Actions for ensuring safety of image or video information

The image or video information handled by the company is maintained in a secure manner using encryption and other actions. Further, the company differentiates the access authority to personal information as an administrative measure for protecting personal image or video information. The company also records and maintains the date and time personal image or video information is created, the purpose, the person and date and time of viewing the personal image or video information in order to prevent forging or tampering. In addition, locking devices are installed in order to store personal image or video information in a physically secure manner.

8. Changes in policy for handling personal information

This policy for operation or maintenance of image or video information processing appliances was enacted on 15 October 2013. The company will publish or notify the causes for and details of changes through its website at least seven days before implementation when the policy contents are added, deleted or revised because of changes in the statutes, policies or security technologies.

  1. Date published: 20 June 2015
  2. Date implemented: 30 June 2015

Privacy Policy

Privacy Policy

The Best Western Haeundae Hotel has enacted and adhered to its Privacy Policy in order to comply with the Act on Promotion of Information and Communications Network Utilization and Information Protection, Telecommunications Business Act, Etc., the Personal Information Protection Act and other relevant statutes as it highly values the personal information of its customers. The Best Western Haeundae Hotel Privacy Policy includes the below-listed

  1. 1. Personal information collected & Method of collecting personal information
  2. 2. Purposes of collecting or using personal information
  3. 3. Sharing of collected personal information to or with third parties
  4. 4. Outsourcing of personal information handling service
  5. 5. Retention of personal information
  6. 6. Destruction of personal information
  7. 7. Rights and their exercise methods of users and legal representatives
  8. 8. Collection of personal information using cookies and rejection of cookies
  9. 9. Measures for securing the safety of personal information
  10. 10. Staffs in charge of protection of personal information
  11. 11. Obligation to notify

1. Personal information collected & Method of collecting personal information

  1. ① Personal information collected
    1. Best Western Haeundae Hotel collects only essential information required for providing basic services; member identification & authentication, customer counseling, etc
      1. [Membership subscription]
        1. Essential information: ID, password, full name, date of birth, gender, mobile phone number for verification. Children under 14 need information of legal representative’s full name, DI, and mobile phone number; this information will be restored until children reach the age of an adult
        2. Optional information: Email address (Membership subscription is possible without optional information)
      2. [Group ID subscription]
        1. Essential information: Group ID, name of the Group, company name (organization name), name of the representative of the company or organization, phone number, administrator ID, administrator mobile phone number, administrator department and position
        2. Optional information: Fax number (Membership subscription is possible without optional information)
    2. While using online membership services, following information can be automatically collected: IP address, Cookies, visited date, service record, device information, etc
      1. When users chose to receive additional, customized services or apply for occasional lottery events, additional information such as home address, home phone number, social security number, etc. can be collected under users’ agreement.
    3. When user verification is required for limited services such as adult only contents, pay game etc. following information can be collected selectively from those who chose to use such services: full name, date of birth, DI(Duplication Information), encrypted CI(Connecting Information), mobile phone number(optional), IPIN number(When IPIN is used), local/foreigner information
    4. When using paid services, following payment information can be collected according to your choice of payment;
      1. Credit card number, credit card company name
      2. Mobile phone number, name of the mobile phone operating company, verification number
      3. Bank account, name of the bank
      4. Gift certificate number
  2. ② Methods for collecting personal information

    Best Western Haeundae Hotel collects personal information using the below-listed means:

    1. Membership subscription through website, given forms, phone or fax, bulletin board for customer counseling, and participation in lottery events
    2. Collection using software tools generating information

2. Purposes of collecting or using personal information

  1. Performing service contract and billing for services provided
    1. Offering contents
    2. Providing customized services
    3. Delivery of goods
    4. User verification
    5. Purchase and payment, Invoice transmittal
  2. User Management
    1. User authentication and verification for membership services
    2. Prevention of illegitimate or unauthorized use by delinquent members
    3. Identification of membership subscription
    4. Limitation of subscription
    5. Identification of legal representative’s agreement of subscription of children under age of 14
    6. Records retention for dispute settlement
    7. Notification of updated information
    8. Identification of membership withdrawal
  3. Developing new services and utilizing for marketing
    1. Development of new services and provision of customized services
    2. Offering services according to demographic statistics
    3. Posting advertisement
    4. Testing validity of our services
    5. Survey of visits to websites
    6. Statistics of service usage
    7. Customer questionnaire survey

3. Sharing of collected personal information to or with third parties

Best Western Haeundae Hotel does not use or disclose the customers' personal information in excess of the "Purposes of collecting or using personal information” under any circumstances, except for below-listed cases:

  1. When the customer agrees in advance
  2. When it is required under pertinent statutes or requested by law-enforcement authorities for an investigation according to the procedure and methods provided under the statutes

4. Outsourcing of personal information handling service

Best Western Haeundae Hotel outsources personal information handling services to a specialized service provider in order to improve service quality. In the outsourcing contract, Best Western Haeundae Hotel provides for compliance with statutes related to protection of personal information and maintenance of confidentiality of personal information. The service provider, scope of the outsourced service, and period are as follows:

Companies handling personal information entrusted institutions and foster job description
Outsourced to Outsourced services Retention period of personal information
Sanha Information Technology Inc. Website & System management Membership withdrawal or end of outsourcing contract

5. Retention of personal information

Best Western Haeundae Hotel destroys personal information of its members without delay when the purpose of collection or provision of such personal information is accomplished. However, certain personal information is retained for given periods according to the following reasons;

  1. ① Internal Policies
    1. Membership abuse record (abnormal service use record such as membership subscription abuse record, punishment record, etc.)
      1. Information retained: verified mobile phone number, legal representative DI for children under 14
      2. Reason for retention: Prevention of membership subscription abuse
      3. Period of retention: 1 year
      4. “Membership abuse record” means a record user being restricted by Best Western Haeundae Hotel due to following reasons: subscription abuse, writing an article against our website management policy, etc.
  2. ② Related Legislation

    Based on related legislation such as Consumer Protection Law, Commercial Law, e-commerce law, etc., Best Western Haeundae Hotel retain specific customer information for certain period of time. The objective of the information retention and the period of retention are as follows:

    1. Record of contract or withdrawal
      1. Reason for retention: Commercial Law, Consumer Protection Law
      2. Period of retention: 5 years
    2. Record of product offering and payment
      1. Reason for retention: Commercial Law, Consumer Protection Law
      2. Period of retention: 5 years
    3. Record of electronic financial transaction
      1. Reason for retention: Electronic Financial Transaction Act
      2. Period of retention: 5 years
    4. Record of consumer complaint or dispute
      1. Reason for retention: Commercial Law, Consumer Protection Law
      2. Period of retention: 3 years
    5. Record of website visit
      1. Reason for retention: Protection of Communications Secrets Acts
      2. Period of retention: 3 months

6. Destruction of personal information

Best Western Haeundae Hotel destroys personal information of its members without delay when the purpose of collection or provision of such personal information is accomplished. The procedure and method of destruction are as follows:

  1. ① Destruction procedure
    1. Personal information collected through membership subscription is moved to separate database when the purpose of it is accomplished. Based on related legislation, after specific period of time (mentioned in section 5 “Retention of personal information”), the information is destroyed.
    2. Personal information collected is not utilized for other purpose than specified in this privacy policy.
  2. ② Method of destruction
    1. Personal information printed on paper is shredded by shredder.
    2. Personal information saved as electronic file is destroyed technically and cannot be recovered.

7. Rights and their exercise methods of users and legal representatives

  1. Customers or legal representatives can always view or correct their registered personal information. When a customer does not agree with hotel’s policy, he or she can reject to agree or request membership withdrawal. In those cases, some or all service use can be limited.
  2. A customer may directly view or correct personal information by clicking "Member information.” For membership withdrawal, click “Membership Withdrawal.” After identification process, a customer can withdraw membership.
  3. A customer may also contact the Hotel by phone (061-) or submit a request to the person in charge of personal information protection in writing, by phone or e-mail in order to correct personal information or withdraw membership.
  4. When a customer requests correction of personal information, the Hotel does not utilized his or her personal information until the correction is completed. In addition, if incorrect personal information is already offered to a third party, the Hotel will immediately inform the third party and order correction.
  5. Personal information deleted upon request of a customer or a legal representative will be managed according to section 5 “Retention of personal information” and will neither be utilized nor be viewed for other purpose.

8. Collection of personal information using cookies and rejection of cookies

  1. ① Cookies?
    1. To offer customized services, Best Western Haeundae Hotel uses software cookies that store and search specific customer information. Cookies are part of a small program that the Hotel website transmits to the customer's browsers (Internet Explorer, Chrome etc.) The Hotel computer may provide your desired information without any additional information like name in full being entered by you for access to the Hotel computer as the computer reads the cookie details on the customer's browser and locates such additional information on the customer computer. Cookies do not collect personal information either automatically or actively. Customer can reject or delete cookies being stored whenever he or she wants.
  2. ② Objectives of using Cookies

    Best Western Haeundae Hotel use cookies to understand customer website visit and usage pattern and offer customized information and service to our customers.

  3. ③ Rejection of Cookies
    1. You may set up your computer to allow cookies, require your confirmation for saving cookie details, or reject all cookies by selecting the option menu on your web browser. If you reject cookies, your services may be limited.
    2. How to set up whether or not to reject cookies (in Internet Explorer)
      1. ① Click “Tools” and go to “Internet Options”
      2. ② Click “Personal information” Tab.
      3. ③ Set up level of personal information settings

9. Measures for securing the safety of personal information

Best Western Haeundae Hotel takes the below-listed technical, administrative and physical measures to secure safety in handling the personal information of its customers to prevent loss, theft, leakage, forgery or tampering:

  1. ① Encryption of password

    The password of the user ID is encrypted before storing or management of it. Only the user himself may access his personal information. Viewing and correcting personal information is only possible by the user himself who knows the password.

  2. ② Measures against hacking

    The Hotel installs and periodically updates and checks security programs in order to prevent leakage or tampering of any personal information from hacking or computer viruses. All systems are installed in access-controlled areas and monitored and blocked technically and physically.

  3. ③ Minimization of staff members handling personal information and education of staff members

    The Hotel appoints a minimum number of staff members who are allowed to handle personal information and conducts periodic education. Separate password for staffs handling personal information is given and it is regularly changed for security.

  4. ④ Team for protecting personal information

    We have staffs responsible for protecting our customers’ personal information. Internal management plans are developed and implemented to ensure the safe handling of personal information. In-house audits are also performed regularly for security. However, Best Western Haeundae Hotel is not responsible for damage or loss caused by customers’ mistakes or by accidents which is out of our company’s management area.

10. Staffs in charge of protection of personal information

Best Western Haeundae Hotel appoints the department and staffs responsible for protecting personal information as follows to protect the personal information of its customers and to collect their comments and handle their complaints:

Companies handling personal information entrusted institutions and foster job description
Personal Information Manager Personal Information Management Staff
Name Brandon Seo Name Evelyn Kim
Organization Sales & Marketing Organization Sales & Marketing
Tel - Tel -
Position - Position -
Email Email

11. Obligation to notify

Best Western Haeundae Hotel will notify or publish details through its website at least seven days in advance when any change occur in our privacy policy, including addition, deletion or correction of current privacy policy. Changes critical to customers’ right such as collection and utilization of personal information, offering personal information to a third party will be notified at least thirty days in advance.

  1. Date implemented: 2015-06-30
  2. Last updated date: 2015-07-10

Prohibition of Unauthorized Collection of E-mail addresses

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